Browse our products and select your preferred wood species, stain color, size, and any engraving details directly on the product page. Add to cart and complete checkout. For requests outside the listed options, use our Contact page to describe your project and we will follow up with a quote.

Yes. Many of our products can be built to custom dimensions. Email us at nate@stumpscustomwood.com or call 419-982-4682 with your measurements and we will confirm what is possible and provide pricing before you order.

Yes. We work with bulk and wholesale buyers. Contact us directly to discuss quantities, lead times, and pricing. We are happy to accommodate larger orders from businesses, event planners, and retailers.

Every piece is handcrafted in our workshop in Shelby, Ohio. We are a small, owner-operated shop, not a mass manufacturer. When you order from us, a real craftsperson builds your piece by hand.

Each product listing includes the available size options with their exact dimensions. Measure your space carefully before ordering. If you are between sizes or unsure, contact us and we can help you decide or quote a custom size.

Listed dimensions are the target size. Because we work with natural wood, there can be slight variation from piece to piece, especially with live-edge slabs where the natural edge means width varies along the length of the board. If you need a precise fit, let us know and we will work to match it as closely as possible.

We work with a wide range of domestic and exotic hardwoods including Black Walnut, Hard Maple, Spalted Maple, White Oak, Cherry, Poplar, Pine, Purple Heart, Yellow Heart (Pau Amarello), and more. The species available for each product are listed on the product page. Contact us if you are looking for a specific species not shown.

Yes. Our hardwood slabs and blanks are kiln-dried to reduce moisture content, which minimizes warping and cracking over time. This is especially important for cutting boards, shelves, and furniture that will be used in climate-controlled interiors.

Food-contact items such as cutting boards and charcuterie boards are finished with food-grade mineral oil and conditioner. Other products use stains and sealers appropriate for their intended use. The finish type is noted on each product listing. If you have a specific concern, ask us before ordering.

Stain options vary by product but commonly include Dark Walnut, Weathered Grey, English Chestnut, Colonial Maple, Red Mahogany, Ipswich Pine, White Wash, Natural, and Black. Available colors are shown as selectable options on each product page. If you want a color not listed, contact us to discuss what is possible.

Yes. Many of our products offer laser engraving including names, dates, monograms, birth stats, or custom designs. Look for the engraving option on the product page and add your details in the order notes field at checkout. For complex artwork or logos, email us a file after placing your order.

Select your options on the product page, then add names, dates, or special instructions in the order notes field during checkout. If your request is complex or involves a custom file, email us at nate@stumpscustomwood.com after placing your order with your order number and details.

Each piece is handcrafted to order in our Shelby, Ohio workshop. Production time varies by product complexity and our current workload. Check the individual product listing for current lead time estimates, or contact us before ordering for the most up-to-date timeline, especially if you have a deadline.

Rush requests may be possible depending on our current workload. Contact us before placing your order to ask about availability and any associated rush fees. We will always be upfront about what we can realistically deliver.

You will receive an order confirmation email when your order is placed, and a shipping notification with tracking information once your order ships. If you have questions about your order status in between, email us at nate@stumpscustomwood.com with your order number.

We ship within the United States. For international shipping inquiries, please contact us directly before placing your order so we can confirm availability and provide an accurate shipping quote.

We pack every order carefully to protect it in transit. Smaller items ship via standard parcel carriers. Larger items such as furniture, countertops, and shelving may require freight shipping. Shipping options and costs are calculated at checkout based on your location and order size.

Once your order ships, you will receive an email with a tracking number. Use that number on the carrier's website to follow your shipment. If you did not receive a tracking email, check your spam folder or contact us at nate@stumpscustomwood.com.

Because most of our products are made to order and personalized, we are generally unable to accept returns on custom pieces. If there is a problem with your order, a defect, an error on our part, or damage in transit, contact us and we will work to make it right.

Exchanges on custom-made items are handled case by case. Contact us at nate@stumpscustomwood.com to explain your situation and we will do our best to find a fair solution.

We are sorry to hear that. Please photograph the damage to both the item and the packaging, then email us at nate@stumpscustomwood.com with your order number and photos as soon as possible. We will review the situation and work quickly to resolve it.

Contact us right away with your order number and a description of what is missing. Note that some larger items ship in multiple pieces. Check your product listing to confirm all pieces have arrived before reaching out.

Cancellations may be possible if production has not yet begun. Contact us as soon as possible at nate@stumpscustomwood.com or call 419-982-4682. Once a piece is in production, cancellation may not be possible as materials and labor have already been committed to your order.

Keep wood away from prolonged direct sunlight, extreme heat sources, and standing water. Wipe spills promptly with a dry or slightly damp cloth. Avoid harsh chemical cleaners. For cutting boards and food-contact surfaces, re-apply food-grade mineral oil periodically to keep the wood conditioned and protected.

No. Dishwashers expose wood to prolonged heat and moisture that will cause warping, cracking, and finish damage. Hand-wash only with mild soap and warm water, then dry immediately and stand upright to air dry completely before storing flat.

Dust regularly with a soft, dry cloth. Avoid abrasive cleaners or anything with bleach. If the finish dulls over time, a light application of furniture wax or appropriate wood conditioner can restore its appearance. Contact us if you need specific care advice for your piece.

Hardware inclusion varies by product. Check the product listing for details. Some items such as floating shelves include mounting brackets, while others may require standard wall anchors and screws available at any hardware store. If you are unsure, contact us before ordering.

Some larger pieces such as the toddler bed and blanket rack ship in multiple pieces for safe transport and are assembled with basic hardware. Assembly instructions are included with your order. Contact us if you have questions during setup.

Wood is a natural material and every piece has its own unique grain, figure, and character. Product photos show representative examples. Your piece will be similar in style and finish but will have its own natural variation, which is part of what makes handmade wood products special and one of a kind.

For complex custom orders, we may be able to provide a digital proof or photo of the wood before finishing. Contact us to discuss your project and we will let you know what is possible.

Absolutely. Our personalized and engraved pieces make thoughtful gifts for weddings, anniversaries, housewarmings, baby showers, Father's Day, Mother's Day, and more. Many products can be customized with names, dates, or messages to make them truly one of a kind. Browse our full collection to find the right piece.

Email us at nate@stumpscustomwood.com or call 419-982-4682. We are a small shop and we respond personally. We are happy to help with any question before or after your purchase.